Workforce Development & Training

Workforce Plan

The THA has partnered with the Tasmanian Government to undertake research into the current levels of Industry Skill and Workforce Development activity, including training, happening in Tasmania to support our growing visitor and local Hospitality markets.

The outcome from what has done so far is the THA Workforce Plan developed in May 2016.  This plan is an outcome of intensive research with venue operators, through Industry group engagement and from various reports that have been produced by and with Government over preceding years.

The major focus of the plan is to focus on a couple of key issues:

  • A lack of people – skilled and unskilled
  • A lack of confidence in students from the VET and TasTAFE sectors
  • No engagement with the many agencies supporting unemployed and disability workers
  • A failing apprenticeship and traineeship system; and
  • A need to better educate our managers to manage in a contemporary environment

The plan is available below and we are working our way through each of the objectives in the plan to make the Hospitality industry sustainable into the future.  The issues we have are not fixable in 12 months and we have set a 5 year horizon for concrete results.

View the THA Workforce Plan here


In the meantime there is still a requirement to provide customers with a professional experience that meets or exceeds their expectations.  This is what every business owner and operator seeks to achieve. In order to do this staff need to be equipped with the appropriate skills and abilities. It is very rare to have employees start work in a business that already have everything you require of your employees.

Employees can learn on the job but this is not a sustainable way to increase the skills in the industry, we need employees to seek out professional training outcomes, and to become qualified.  We can support this through an introduction to training via a non-accredited video based platform available to all venues and employees, or by assisting employees and venues to source accredited training outcomes.

We have preferred training partners who we regularly work with on training funding applications, best practice training for industry and innovative training programs to benefit our members and our industry.

Members are regularly notified of any opportunities to access industry relevant training programs offered by our training partners.

THA members can also speak to our staff about any enquiries related to staff training for all employees. Members are referred to our training partners based on their needs and which partner is able to offer a service that best meets requirements.

A further advantage of undertaking training through our training partners is that if you have any issues we can assist in resolving these for you.


We also have some information that you can access from this site that will assist you in identifying what interests you and directs you to where to find assistance.  Links below are to:

Hospitality Handbook
Apprenticeships and Traineeships
Career Flow Charts
School Based Apprenticeships
Hospitality Roles
Hospitality Ambassadors